How to Optimize Your Ecommerce Business
If you’re wondering how to optimize your eCommerce business, you are not alone. There are plenty of tips and tricks out there, but there are a few basic pillars of effective eCommerce optimization. Those pillars include improving site speed, increasing conversions, reducing bounce rates, and driving more traffic to your site. Read on for some of them. Here’s an overview of the best practices:
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Content strategy
The key to a successful content strategy for optimizing your eCommerce business is to understand the stages of the buyer’s journey. Each stage offers different rewards. When creating your content strategy, make sure to set clear goals. Knowing your objectives can guide you as you create your content and choose your landing pages. A good content strategy also considers how to best position it for the best results. For example, if your goal is to drive traffic to your product page, you should create a unique content page that highlights the products that are most relevant to visitors.
Product descriptions
Product descriptions are essential to converting a visitor into a paying customer. If the description is compelling and helpful, it may be enough to draw a potential customer to your website. In addition to providing a quick overview, detailed descriptions can encourage visitors to remain on your site longer and make them more likely to purchase. To improve the effectiveness of your product descriptions, consider running A/B tests using tools like Neat A/B Testing and comparing the results.
Live chat
While a lot of digital marketers read about live chat, not many online store owners take it on as part of their marketing toolbox. For one thing, it can be a hassle to set up automation rules, and it doesn’t seem as valuable as email. However, the fact is, that live chat can increase eCommerce conversions and your ROI. Learn how to implement it in your business to see immediate results.
Product pricing
Whether you’re selling used gear or full-price items, product pricing optimization is essential to your online business. Pricing is an ongoing process, and you should revisit your strategies every one to two years. Here are some tips to maximize your profit margins and customer loyalty with price optimization. Most eCommerce companies lack the bandwidth to implement new platforms and pricing models. But, with some research, you’ll be well on your way to success.
Mobile-friendliness
A major factor that impacts conversion rates is how quickly your eCommerce site can load. In 2017, mobile devices accounted for 34.5% of all online spending in the U.S. As mobile internet usage grows, it is predicted that mobile will surpass the desktop as the primary device used for online shopping by 2021. If you’re not already mobile-friendly, you’ll be losing sales if you don’t optimize your site. Here are the steps to take:
Website personalization
Personalization is an effective way to provide a better customer experience and drive higher conversions. Once reserved for forward-thinking brands, personalization has become a requirement for providing great customer experiences. Today, customers expect website personalization if they are to make a purchase. But it takes work and careful planning to make personalization work effectively.
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